Privacy Policy

Last Updated: 22/04/2025

This privacy statement describes how PH collects and uses the personal information you provide through our mobile application and website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Information We Collect

When you use our loyalty rewards application, we collect the following personal information:

• Contact Information such as name, email address, phone number
• Account Information such as username and password
• Profile Information such as profile picture and preferences
• Location Data when you check in at participating businesses (with your permission)
• Usage Information such as visit history, rewards earned, and redemption activity

We may also collect the following information:

• Device information such as device type, operating system, and unique device identifiers
• Log data such as app features used, time and duration of your activities
• Demographic information such as age, gender, and interests (if you choose to provide it)

How We Use Your Information

We use your information to:

• Provide the loyalty rewards service and track your visits and rewards
• Create and manage your account
• Process reward redemptions
• Send notifications about rewards, special offers, and updates
• Verify your identity and location for check-ins
• Improve our app and services based on usage patterns
• Respond to your inquiries and support requests
• Ensure the security of our services
• Comply with legal obligations

Location Services

Our app collects and uses location data to provide location-based services, such as check-ins at participating businesses. You can enable or disable location services through your device settings or within our app. Please note that disabling location services may limit your ability to use certain features of our app, particularly those related to check-ins and location-based rewards.

Your Choices and Controls

You may choose to stop receiving our notifications, newsletters, or marketing communications by adjusting your preferences in the app settings, following the unsubscribe instructions in emails, or contacting us directly.

You can update your account information and preferences through the app's profile settings. You can also request that we delete your account and associated data by contacting our support team.

Information Sharing

We share your personal information with participating businesses only to the extent necessary to provide our loyalty rewards service. We do not sell your personal information to third parties.

We may also disclose your personal information:

• With service providers who help us operate, deliver, and improve our services
• As required by law such as to comply with a subpoena or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• If PH is involved in a merger, acquisition, or sale of all or a portion of its assets
• With your consent or at your direction

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will delete or anonymize your information upon request or when no longer needed for the purposes collected, unless we are legally required to retain it.

Cookies and Similar Technologies

Our app and website use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings and mobile device options.

Security

The security of your personal information is important to us. We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for use by individuals under the age of 21. We do not knowingly collect personal information from children under 21. If we become aware that we have collected personal information from a child under 21, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice in the app prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at: